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Best AI Business Agents

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Enterprise agent platform

Glean review

Glean is an enterprise work AI platform: search and assistant across a company's apps, with agents employees build to automate work like drafting tickets, claims appeals and reviews.

Published · Updated . Facts checked November 12, 2026.

Fit by business size
  • Small business—
  • Mid-size company7.8
  • Enterprise8.0

Is Glean worth it?

It depends on your size and the job. Glean is worth it if you're a large company whose biggest problem is finding and using internal knowledge across many apps. Its best placement is #6 of 39 in our mid-size companies ranking. It's built for mid-size companies and enterprises, not small businesses. On the downside, no public pricing. Consider Salesforce Agentforce instead if your company runs on Salesforce and wants governed agents across service, sales and operations. Price: custom pricing, as of November 2026.

Jobs it takes on6 of 10 fully
  • Answers customers: noSupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Glean screenshots

glean.comScreenshot of the Glean homepage
Glean homepage, captured November 12, 2026

Our verdict

Glean is the strongest enterprise option for agents grounded in company knowledge, with customers building thousands of agents. Pricing is unpublished and sales-led, and it's built for large organizations.

Choose Glean if you're a large company whose biggest problem is finding and using internal knowledge across many apps.

Where it ranks

Where it's strong

  • Excellent search across company apps
  • Large customer base building agents
  • Enterprise permissions respected
  • Agent building for employees

Where it falls short

  • No public pricing
  • Enterprise sales process
  • Internal work only
  • Overkill below a few hundred people

How it scored

Base scores

Used in every size ranking, each with its own weights.

Does the work7.0
Reach8.5
Setup5.5
Control8.5
Value4.5
Trust8.0
Enterprise readiness9.0

Ops and back office: 7.5

Runs the work7.5
App coverage9.0
Control8.5
Pricing5.0
Setup5.5
Trust8.0

No-code agent building: 7.5

Flexibility7.5
Integrations9.0
Testing and logs8.5
Pricing5.0
Setup5.5
Trust8.0
Does the work:
Once set up, does the agent finish real jobs on its own, on a schedule or when something happens, or does it wait to be prompted?
Reach:
How many of a business's jobs and tools it can reach: customers, inbox, phone, sales, marketing, back office and other apps.
Setup:
Can a non-technical person get it working from a plain-English description, without building flows, hiring a developer or a services team?
Control:
Approvals before risky actions, logs of what it did, spending limits, and how reliably it does the job the same way twice.
Value:
What you pay for the work you get, counting usage charges, seats, onboarding fees and minimum contracts.
Trust:
Refunds, data handling, the company behind it, and what public reviews say.
Enterprise readiness:
SSO, role-based admin, audit logs, compliance certifications, data residency and procurement terms a large company expects.

Glean pricing

PlanMonthlyBilled yearlyIncludes
Enterprisen/an/aQuote only, demo required

Prices as of November 2026, in US dollars before tax unless noted, from glean.com or the sources below, checked November 12, 2026. Prices change; check before you buy.

Glean alternatives

  • Zapier Agents Businesses already on Zapier that want AI steps across their apps.
  • Salesforce Agentforce Companies already on Salesforce that want agents across service, sales and operations.
  • Gemini Enterprise Google Workspace companies that want company-wide agents and search.Glean vs Gemini Enterprise
  • n8n Technical teams that want full control over their agents, including self-hosting.
  • Relevance AI Sales and ops teams at established companies building custom agents.

See all Glean alternatives

Sources