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Best AI Business Agents

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Zapier Agents vs Make AI Agents

In short, Zapier Agents leads on ops and back office (8.3 to 7.9); Make AI Agents leads on no-code agent building (8.1 to 8.0). Here's who should pick which.

Published · Updated . Facts checked November 12, 2026. Some links on this page are affiliate links; see our disclosure.

Which is better, Zapier Agents or Make AI Agents?

It depends on your size and the job. By size, Zapier Agents fits small businesses, mid-size companies and enterprises better. By job, Zapier Agents leads on ops and back office and Make AI Agents leads on no-code agent building. Choose Zapier Agents if you already automate with Zapier and want agents that can reach nearly any app you use. Choose Make AI Agents if you're happy building visual automations and want the lowest cost per run.

Zapier Agents

Choose Zapier Agents if you already automate with Zapier and want agents that can reach nearly any app you use.

Visit Zapier Agents

Make AI Agents

Choose Make AI Agents if you're happy building visual automations and want the lowest cost per run.

Visit Make AI Agents

Fit by business size

MeasureZapier AgentsMake AI Agents
Small business (1 to 50 people)7.67.0
Mid-size company (50 to 1,000 people)7.97.1
Enterprise (1,000+ people)7.9Not built for it

Scores by job

MeasureZapier AgentsMake AI Agents
Ops and back office8.37.9
No-code agent building8.08.1

Base scores

MeasureZapier AgentsMake AI Agents
Does the work6.56.0
Reach9.58.5
Setup8.06.0
Control7.07.0
Value7.08.5
Trust7.57.0
Enterprise readiness8.57.0

Which jobs each takes on

JobZapier AgentsMake AI Agents
Answers customersZapier Agents, Answers customers: partlyMake AI Agents, Answers customers: partly
Finds and follows up with leadsZapier Agents, Finds and follows up with leads: partlyMake AI Agents, Finds and follows up with leads: partly
Writes and posts marketingZapier Agents, Writes and posts marketing: partlyMake AI Agents, Writes and posts marketing: partly
Handles email and calendarZapier Agents, Handles email and calendar: yesMake AI Agents, Handles email and calendar: partly
Takes and makes phone callsZapier Agents, Takes and makes phone calls: noMake AI Agents, Takes and makes phone calls: no
Back office: reports, docs, dataZapier Agents, Back office: reports, docs, data: yesMake AI Agents, Back office: reports, docs, data: yes
Runs on a schedule or triggerZapier Agents, Runs on a schedule or trigger: yesMake AI Agents, Runs on a schedule or trigger: yes
Asks before risky actionsZapier Agents, Asks before risky actions: yesMake AI Agents, Asks before risky actions: partly
Connects to hundreds of appsZapier Agents, Connects to hundreds of apps: yesMake AI Agents, Connects to hundreds of apps: yes
API or MCP accessZapier Agents, API or MCP access: yesMake AI Agents, API or MCP access: yes

Price and fine print

Prices and terms as of November 2026, from each company's own site.

DetailZapier AgentsMake AI Agents
TypeAgent builderAgent builder
Starting priceFrom $19.99/moFrom $9/mo
Free planYes: 100 tasks and 400 agent activities a monthYes: 1,000 credits a month
Extra chargesAgent activities are billed separately from Zap tasksAI steps are billed by tokens and use more credits
RefundsNot statedNot stated
Best forBusinesses already on Zapier that want AI steps across their apps.Budget-minded teams comfortable with visual automation.

Zapier Agents

  • The largest app catalog of any tool here
  • Free tier includes agent activities
  • Familiar if you already use Zapier
  • Agents ask before continuing past their per-run limit
  • You still design the jobs yourself
  • Two meters: tasks and agent activities
  • No phone handling
  • Monthly billing costs about 50% more than annual
Full Zapier Agents review

Make AI Agents

  • Very low price per run
  • Powerful visual builder
  • Free tier
  • Bring your own AI key on paid plans
  • AI Agents still in beta
  • Token-based AI costs are hard to predict
  • You design every scenario
  • Two different price cards reported on the pricing page
Full Make AI Agents review

Zapier Agents vs Make AI Agents: questions

Is Zapier Agents better than Make AI Agents?

It depends on the job. In short, Zapier Agents leads on ops and back office (8.3 to 7.9); Make AI Agents leads on no-code agent building (8.1 to 8.0). Choose Zapier Agents if you already automate with Zapier and want agents that can reach nearly any app you use. Choose Make AI Agents if you're happy building visual automations and want the lowest cost per run.

Which is built for my company's size?

Zapier Agents is built for: small business, mid-size company, enterprise. Make AI Agents is built for: small business, mid-size company.

Which costs less, Zapier Agents or Make AI Agents?

Zapier Agents: from $19.99/mo, as of November 2026. Make AI Agents: from $9/mo, as of November 2026. Check extra charges too: Zapier Agents, agent activities are billed separately from Zap tasks; Make AI Agents, aI steps are billed by tokens and use more credits.