Crevio vs Chatbase
In short, Crevio leads on customer support (7.2 to 6.5). Here's who should pick which.
Published · Updated . Facts checked November 12, 2026. Some links on this page are affiliate links; see our disclosure.
Which is better, Crevio or Chatbase?
It depends on your size and the job. By size, Crevio fits small businesses and mid-size companies better; neither is built for enterprises. By job, Crevio leads on customer support. Choose Crevio if you run a small business and want one agent to answer customers, follow up on leads, market and handle admin without building workflows. Choose Chatbase if you mainly want a chat agent on your website trained on your docs, without a full helpdesk.
Choose Crevio if you run a small business and want one agent to answer customers, follow up on leads, market and handle admin without building workflows.
Try Crevio freeChoose Chatbase if you mainly want a chat agent on your website trained on your docs, without a full helpdesk.
Visit ChatbaseFit by business size
| Measure | Crevio | Chatbase |
|---|---|---|
| Small business (1 to 50 people) | 8.9 | 6.9 |
| Mid-size company (50 to 1,000 people) | 7.9 | 6.5 |
| Enterprise (1,000+ people) | Not built for it | Not built for it |
Scores by job
| Measure | Crevio | Chatbase |
|---|---|---|
| All-in-one | 9.3 | Not ranked |
| Customer support | 7.2 | 6.5 |
| Voice and phone | 7.4 | Not ranked |
| Sales and outbound | 6.6 | Not ranked |
| Marketing | 8.4 | Not ranked |
| Ops and back office | 8.0 | Not ranked |
Base scores
| Measure | Crevio | Chatbase |
|---|---|---|
| Does the work | 9.4 | 6.5 |
| Reach | 8.8 | 6.0 |
| Setup | 9.2 | 8.5 |
| Control | 8.5 | 6.5 |
| Value | 8.6 | 6.5 |
| Trust | 8.2 | 6.5 |
| Enterprise readiness | 4.0 | 6.0 |
Which jobs each takes on
| Job | Crevio | Chatbase |
|---|---|---|
| Answers customers | ||
| Finds and follows up with leads | ||
| Writes and posts marketing | ||
| Handles email and calendar | ||
| Takes and makes phone calls | ||
| Back office: reports, docs, data | ||
| Runs on a schedule or trigger | ||
| Asks before risky actions | ||
| Connects to hundreds of apps | ||
| API or MCP access |
Price and fine print
Prices and terms as of November 2026, from each company's own site.
| Detail | Crevio | Chatbase |
|---|---|---|
| Type | AI business operator | Support agent |
| Starting price | From $25/mo | From $32/mo |
| Free plan | Yes: 100 credits once, no card | 7-day trial |
| Extra charges | 2.5% of sales taken through Crevio on paid plans (5% on free), plus Stripe's card fees | None listed |
| Refunds | 7-day money-back guarantee on your first payment | Not stated |
| Best for | Small businesses that want one agent to handle customers, marketing and admin. | Businesses that want a website AI agent trained on their own content. |
Crevio
- One agent covers support, phone, marketing, follow-ups and admin
- Runs on a schedule or when something happens, like a new order or an inbound email
- Starts from a plain-English description of your business, no flow building
- Asks before consequential actions and keeps a record of what it did
- Credit-based billing: busy months cost more than quiet ones
- Takes 2.5% of sales you process through it, on top of Stripe's fees
- No lead database, so cold prospecting is weaker than dedicated sales agents
- A younger company with far fewer public reviews than Zapier or Intercom
Chatbase
- Quick to train on your content
- Easy website embed
- Actions such as lead capture
- API available
- No real helpdesk
- Credit pricing climbs fast
- One agent on lower plans
- No free plan
Crevio vs Chatbase: questions
Is Crevio better than Chatbase?
It depends on the job. In short, Crevio leads on customer support (7.2 to 6.5). Choose Crevio if you run a small business and want one agent to answer customers, follow up on leads, market and handle admin without building workflows. Choose Chatbase if you mainly want a chat agent on your website trained on your docs, without a full helpdesk.
Which is built for my company's size?
Crevio is built for: small business, mid-size company. Chatbase is built for: small business, mid-size company.
Which costs less, Crevio or Chatbase?
Crevio: from $25/mo, as of November 2026. Chatbase: from $32/mo, as of November 2026. Check extra charges too: Crevio, 2.5% of sales taken through Crevio on paid plans (5% on free), plus Stripe's card fees; Chatbase, none listed.