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Best AI Business Agents

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The best ServiceNow AI Agents alternatives

ServiceNow AI Agents is an enterprise agent platform (custom pricing, as of November 2026). ServiceNow's AI agents and Now Assist automate IT, HR and customer service workflows on the ServiceNow platform. Since 2025 it also owns Moveworks, the employee assistant, now sold as ServiceNow EmployeeWorks.

People usually look elsewhere because of this: no public pricing; requires ServiceNow platform licenses. Below are the other leading agents in our no-code agent building ranking, best first.

Published · Updated .

What is the best alternative to ServiceNow AI Agents?

It depends on why you're leaving ServiceNow AI Agents. n8n ranks highest of the alternatives in our no-code agent building ranking and suits technical teams that want full control over their agents, including self-hosting. Make AI Agents suits budget-minded teams comfortable with visual automation. Zapier Agents suits businesses already on Zapier that want AI steps across their apps. On price, Make AI Agents starts lowest: from $9/mo, as of November 2026.

ServiceNow AI Agents alternatives ranked
No.AgentScore
1
n8nAgent builder
8.5
2
Make AI AgentsAgent builder
8.1
3
Zapier AgentsAgent builder
8.0
4
Microsoft Copilot StudioEnterprise agent platform
7.8
5
UiPathEnterprise agent platform
7.8
6
Gemini EnterpriseEnterprise agent platform
7.7
7
Salesforce AgentforceEnterprise agent platform
7.7
8
GumloopAgent builder
7.6

Prices as of November 2026, from each company's own site.

1

n8n

Agent builder, from $20/mo in euros, billed annually as of November 2026

8.5/10

Better than ServiceNow AI Agents if you have someone technical and want to build and own your agents and automations, possibly on your own servers.

n8n gives technical teams the most control over AI agents for the money, including self-hosting. It's a builder, not a ready-made employee: someone has to design and maintain the workflows, which puts it out of reach for most non-technical owners.

  • Small business—
  • Mid-size company7.6
  • Enterprise7.8
n8n.ioScreenshot of the n8n homepage
Jobs it takes on5 of 10 fully
  • Answers customers: partlySupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: partlyInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Human approval for agent tool calls
  • Self-hosting option
  • Priced per execution, not per step
  • Unlimited users and workflows

Where it falls short

  • Needs technical skills to set up
  • You build and maintain everything
  • No ready-made phone or support agent
  • Hosted prices listed in euros

Scores in this ranking

Flexibility9.5
Integrations9.0
Testing and logs9.0
Pricing9.0
Setup4.0
Trust8.0
Visit n8nRead the n8n review
2

Make AI Agents

Agent builder, from $9/mo as of November 2026

8.1/10

Better than ServiceNow AI Agents if you're happy building visual automations and want the lowest cost per run.

Make is the cheapest serious automation platform with AI agents built in, and its visual builder is powerful. Agents are still in beta, AI steps are billed by tokens, and someone has to design the scenarios.

  • Small business7.0
  • Mid-size company7.1
  • Enterprise—
make.comScreenshot of the Make AI Agents homepage
Jobs it takes on4 of 10 fully
  • Answers customers: partlySupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: partlyInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: partlyApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Very low price per run
  • Powerful visual builder
  • Free tier
  • Bring your own AI key on paid plans

Where it falls short

  • AI Agents still in beta
  • Token-based AI costs are hard to predict
  • You design every scenario
  • Two different price cards reported on the pricing page

Scores in this ranking

Flexibility8.5
Integrations9.0
Testing and logs7.5
Pricing9.0
Setup6.0
Trust7.0
Visit Make AI AgentsRead the Make AI Agents review
3

Zapier Agents

Agent builder, from $19.99/mo as of November 2026

8.0/10

Better than ServiceNow AI Agents if you already automate with Zapier and want agents that can reach nearly any app you use.

If your business already runs on Zapier, its agents are the easiest way to add AI to work across your apps. Setup is approachable and the app catalog is unmatched. Agents still lean on you to design the job, they don't answer phones or run marketing on their own, and costs split between tasks and agent activities.

  • Small business7.6
  • Mid-size company7.9
  • Enterprise7.9
zapier.comScreenshot of the Zapier Agents homepage
Jobs it takes on6 of 10 fully
  • Answers customers: partlySupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • The largest app catalog of any tool here
  • Free tier includes agent activities
  • Familiar if you already use Zapier
  • Agents ask before continuing past their per-run limit

Where it falls short

  • You still design the jobs yourself
  • Two meters: tasks and agent activities
  • No phone handling
  • Monthly billing costs about 50% more than annual

Scores in this ranking

Flexibility7.5
Integrations9.8
Testing and logs7.5
Pricing7.5
Setup8.0
Trust7.5
Visit Zapier AgentsRead the Zapier Agents review
4

Microsoft Copilot Studio

Enterprise agent platform, from $200/mo as of November 2026

7.8/10

Better than ServiceNow AI Agents if your company runs on Microsoft 365 and has IT people who need tight governance over agents.

For companies standardized on Microsoft 365, Copilot Studio offers the strongest governance and data controls of any builder here. It's priced and designed for organizations with IT staff, not for a five-person business.

  • Small business—
  • Mid-size company7.7
  • Enterprise8.1
microsoft.comScreenshot of the Microsoft Copilot Studio homepage
Jobs it takes on7 of 10 fully
  • Answers customers: yesSupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: noMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: partlyPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Best governance and data controls
  • Deep Microsoft 365 integration
  • Pay-as-you-go option
  • Backed by Microsoft

Where it falls short

  • Built for organizations with IT staff
  • Expensive entry point
  • Complex licensing
  • Little for marketing

Scores in this ranking

Flexibility8.5
Integrations8.5
Testing and logs9.5
Pricing5.0
Setup5.0
Trust8.0
Visit Microsoft Copilot StudioRead the Microsoft Copilot Studio review
5

UiPath

Enterprise agent platform, from $25/mo as of November 2026

7.8/10

Better than ServiceNow AI Agents if you need to automate complex processes that span legacy systems, robots, AI and people.

UiPath is the heavyweight for automating complex, regulated back-office processes that mix legacy systems, robots and AI agents. It's powerful and well-governed, but expensive and implementation-heavy beyond the entry tier.

  • Small business—
  • Mid-size company7.7
  • Enterprise8.0
uipath.comScreenshot of the UiPath homepage
Jobs it takes on5 of 10 fully
  • Answers customers: noSupport
  • Finds and follows up with leads: noSales
  • Writes and posts marketing: noMarketing
  • Handles email and calendar: partlyInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Robots, agents and people in one orchestrated process
  • Works with legacy systems
  • Strong governance
  • Free community edition

Where it falls short

  • Expensive beyond Basic
  • Implementation-heavy
  • Agent usage costs not published
  • Overkill for small teams

Scores in this ranking

Flexibility9.5
Integrations9.0
Testing and logs9.5
Pricing4.0
Setup3.5
Trust8.0
Visit UiPathRead the UiPath review
6

Gemini Enterprise

Enterprise agent platform, from $21/mo per seat as of November 2026

7.7/10

Better than ServiceNow AI Agents if your company runs on Google Workspace and wants agents and search across company data for every employee.

Gemini Enterprise is the most affordable way for a Google Workspace company to give every employee agents grounded in company data, with a Business edition for teams under 300. It's a workplace assistant platform, not something that runs customer-facing work for you.

  • Small business—
  • Mid-size company7.8
  • Enterprise8.0
cloud.google.comScreenshot of the Gemini Enterprise homepage
Jobs it takes on6 of 10 fully
  • Answers customers: noSupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Affordable per-seat entry
  • Grounded in company data across apps
  • No-code agent designer
  • Enterprise controls on Standard and Plus

Where it falls short

  • Mostly internal productivity
  • Prices from third-party checks of Google's SKU list
  • Best inside Google Workspace
  • Quotas and overages to manage

Scores in this ranking

Flexibility7.5
Integrations8.0
Testing and logs8.5
Pricing7.0
Setup6.5
Trust8.0
Visit Gemini EnterpriseRead the Gemini Enterprise review
7

Salesforce Agentforce

Enterprise agent platform, from $125/mo per user, or usage-based as of November 2026

7.7/10

Better than ServiceNow AI Agents if your company runs on Salesforce and wants governed agents across service, sales and operations.

For companies already running on Salesforce, Agentforce is the most complete enterprise agent platform: deep CRM context, strong governance and agents across service, sales and operations. It's expensive, complex to price, and needs Salesforce expertise to set up well.

  • Small business—
  • Mid-size company8.3
  • Enterprise8.5
Jobs it takes on9 of 10 fully
  • Answers customers: yesSupport
  • Finds and follows up with leads: yesSales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: yesPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: yesApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Deep context from Salesforce data
  • Agents across service, sales and operations
  • Strong governance and audit
  • Several pricing models to choose from

Where it falls short

  • Expensive at scale
  • Complex pricing
  • Needs Salesforce expertise
  • Little sense outside the Salesforce ecosystem

Scores in this ranking

Flexibility8.5
Integrations8.5
Testing and logs9.5
Pricing4.5
Setup4.5
Trust8.5
Visit Salesforce AgentforceRead the Salesforce Agentforce review

ServiceNow AI Agents vs Salesforce Agentforce, side by side

8

Gumloop

Agent builder, from $37/mo as of November 2026

7.6/10

Better than ServiceNow AI Agents if you want to build your own agents for internal work without code, and someone on the team enjoys tinkering.

Gumloop sits between a no-code builder and a ready-made agent: friendlier than n8n, more flexible than an AI employee. It suits ops-minded teams. Credits don't roll over on Pro, and recent reports say the permanent free plan has been replaced by a trial.

  • Small business—
  • Mid-size company7.2
  • Enterprise7.2
gumloop.comScreenshot of the Gumloop homepage
Jobs it takes on5 of 10 fully
  • Answers customers: partlySupport
  • Finds and follows up with leads: partlySales
  • Writes and posts marketing: partlyMarketing
  • Handles email and calendar: yesInbox
  • Takes and makes phone calls: noPhone
  • Back office: reports, docs, data: yesAdmin
  • Runs on a schedule or trigger: yesRuns alone
  • Asks before risky actions: partlyApprovals
  • Connects to hundreds of apps: yesApps
  • API or MCP access: yesAPI/MCP

Where it's strong

  • Agents from a plain-language description
  • Many AI models to choose from
  • API and MCP server
  • Enterprise controls available

Where it falls short

  • Pro credits don't roll over
  • Free plan reportedly gone
  • Still needs someone to design the agents
  • Pricing page didn't load for us; figures are third-party

Scores in this ranking

Flexibility8.5
Integrations8.0
Testing and logs8.0
Pricing7.0
Setup6.0
Trust6.5
Visit GumloopRead the Gumloop review

Still considering ServiceNow AI Agents? Read our ServiceNow AI Agents review.